In today world communication is key. The ability for a worker in a shop floor to effectively and quickly communicate to the back office but make a difference between a happy customer and lost sale. The need for a healthcare professional to be contactable on the go is critical for a healthcare provider.
Workforce Connect, helps your workers to manage all their voice and data communications using one device. The Zebra mobile computers the workers use to access business applications can also become a global walkie talkie that enables push-to-talk calls with other users over any WiFi or cellular network, a mobile deskphone that allows workers to take and make PBX calls anywhere in the facility, and a platform that enables workers to exchange secure text messages with other users anywhere in the world over WiFi and cellular networks.Workforce Connect Voice Client
Help your customers to eliminate the dependency of being tethered to the desk phone and deliver the right voice features to the same mobile computers their workforce is using to access line-of-business applications. Workers are connected and they are mobile. And, your customers can deliver a customized user experience that makes accessing voice and data easier than ever.
Workforce Connect PTT Pro
Give workers robust one-to-one, site-to-site and group push-to-talk services over cellular and Wi-Fi networks. Removing boundaries—the workforce is always connected, regardless of worker location. Workforce Connect PTT Pro is compatible with select Zebra devices, consumer Android and Apple iOS.
Work force connect can be used in the below verticals

• Retail
• Healthcare
• Manufacturing
• Transportation & Logistics

Retail

• Users: store managers and staff
• Challenges: delays picking up customers calls impacts customer experience, multiple devices to carry around and many times one gets left behind, overhead paging is an irritant to customers.

Healthcare

• Users: clinicians, nurses and staff doctors
• Challenges: delayed call-back impacting patient care, multiple devices to deliver excellent patient care, difficult to reach other nurses, clinicians and doctors in an emergency.

Manufacturing

• Users: shift supervisors, line or machine operators, maintenance technicians, plant managers, engineers, security and safety personnel
• o Challenges: delays in getting input from critical staff during a shift, multiple devices to carry around and many times one gets left behind, no way to ensure safety issues are communicated to everyone.

Transportation & Logistics

Users: shift supervisors, fork lift operators, receiving, picking and shipping personnel, security and safety personnel, airline gate desk representatives

Challenges: no communications device so have to wait by desk phone for call back, inability to be mobile, multiple devices to carry around and many times one gets left behind, workers don’t always hear overhead paging.